COVID-19 Update

 

To our valued families,

As the ongoing COVID pandemic continues to impact all Australians, we are following all Government guidelines and have the highest level of protocols in place to ensure we maintain a COVID Safe environment.

Like many businesses, we are impacted at short notice when staff are directed to undertake COVID testing when deemed to be a close contact. As the COVID case numbers continue to rise, this means that the number of people requiring testing also rises.

We are doing everything possible to ensure there is no impact on any funeral or memorial service in our care, however we ask for your understanding if our teams have to make adjustments at short notice - we have people undertaking testing, and therefore park grounds teams and administration staff numbers are reduced. We are working to adjust scheduling and reduce the impact on the Memorial Park grounds and funeral services.

Our teams are doing their best to provide you and your family with the highest level of care in what are very challenging circumstances. We thank you for patience and understanding at this time.

Albany Creek Memorial Park Team


Conditions of Entry

Albany Creek Memorial Park is committed to providing the best possible quality of service to our client families and to the safety of our team and all in our community. As a condition of entry to this venue you acknowledge that:

  • No-one in your household is currently diagnosed with COVID-19, or been directed to self-isolate; 
  • You are required to check into these premises using the QR Code/s provided; or (if unable to check in by mobile phone) will sign into the venue visitor log (any personal information collected as part of this process will be maintained and disposed of in accordance with DoH protocols); 
  • Please maintain a minimum physical distancing of 1.5 metres where possible throughout your visit; 
  • You are required to wear a face mask that covers nose and mouth at all times during the visit (a letter of explanation will be required for any exemption to the face mask requirement);  
  • Appointments are preferred with a maximum of two people at each appointment. Please call 07 3263 3033 to book an appointment. 

Albany Creek Memorial Park reserves the right to refuse permission to enter the premises in the event of non-compliance with the above.